![]() ![]() ![]() If resolution is not reached and the patient believes his/her rights have been violated, a complaint may be filed with the Department of Inspection and Appeals, Lucas State Office Building, Des Moines, IA 50319. The hospital will strive to resolve any concern within 7 days. Patients may discuss problems/complaints with their caregiver or may direct their concerns to the Quality Management Department to speak to a Patient Representative. The patient has the right to a response from a complaint. The patient has the right to considerate, respectful care at all times and under all circumstances, with recognition of his/her personal dignity.ģ. The patient shall have access to treatment regardless of race, religion, age, sex, disability, sexual preference, gender identity, ethnic background or payment source.Ģ. Parents or guardians of newborns and children also have these rights and responsibilities.ġ. If either party later decides the connection is no longer necessary, it can be disabled by following the “de-linking” instructions provided in one of the account’s dropdown menus.These rights and responsibilities pertain to all ages of patients. Once the requesting individual has entered the PIN code, the accounts will be linked and the requestor will be granted access to view your health information. You then will receive notice of the request along with an auto-generated PIN code to share with the requesting individual. Once they have created their own account, they can request access to your account. To grant a caregiver, guardian or trusted family member / friend access to your MyHealthHome account, the requestor will first need to create their own MyHealthHome account. Grant Account Access to a Designated Caregiver/Guardian Page Learn more about how you can view your encrypted, secure health records on your iPhone. Grant Account Access to a Designated Caregiver / Guardian Have Questions?ĭeTar Healthcare System supports Health Records on iPhone which brings together hospitals, clinics and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers. You may also be able to do this online by searching for "records request" on this website and following the instructions, or you can call or visit your local hospital for assistance.Ĭlick here for technical support if you have difficulty registering for or using MyHealthHome. However, if you are unable to find the records you are looking for, you will need to request your medical records from the Release of Information department at your local hospital. You can electronically access most, if not all, of your recent hospital medical records (such as lab results, radiology reports and physician reports) depending on the source of the record or when it was created. What records can I access through the patient portal? You can access it from the hospital website, or download the mobile app, called MyHealthHome – MphRx from the Google Play Store or Apple App Store and sign in just as you would on a computer or tablet. If you have already signed up for MyHealthHome, click here to login to your account. Self-Enrollment – If you did not provide DeTar Healthcare System with your cell phone number or e-mail address, you can still create an account by clicking here.Follow the instructions in that message to create your account. Enrollment Invitation – DeTar Healthcare System will send a text and / or email to the email address and / or cell phone number you provided upon registration to the hospital.Two Ways to Create Your MyHealthHome Account: You can create and access your account via the DeTar Healthcare System website or by downloading the MyHealthHome – MphRx mobile app available in the Apple App Store or on Google Play. Share your information with caregivers and other providers. ![]() Review clinical summaries of the care you received at DeTar Healthcare System.Securely and easily manage your healthcare online.Through our new MyHealthHome patient portal, you can: DeTar Healthcare System is pleased to offer patients easy, secure and convenient access to their personal health information via the MyHealthHome online portal and mobile app. ![]()
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